Heart 2 Home
Frequently Asked Questions
Here at H2H we provide personal care services. Our home care services are designed to provide assistance with those activities that elders and disabled need help with in order to be able to stay at home safely and with dignity. Our in home care services may include fall prevention, medication and fluids reminders, light housekeeping, grooming or bathing assistance, and running errands.
Generally services can be provided within the same day up to 72 hour period.
Schedule changes are easily accomplished with as little as one week notice. Our goal is to make the schedule work for our client (s) and their family, not the agency. Our clients come first. H2H will do everything possible to make sure the schedule you want is the schedule you get.
Contact our home care office or call 314-449-6700 with your senior home care questions. We will have our staff come to your home and conduct a free, no obligation home care assessment. We will then, at your direction, identify caregivers who have the skills, personality and availability to assist you. You will then be able to meet the caregiver, and if you’re approved, they will begin working for you.
Home health is covered 100% by Medicare/Medicaid, and we accept most forms of insurance. Part of the admission process includes verification of insurance. GIve us a call and we can help with answering your financial and insurance questions.
Medicare/Medicaid will not pay if you need help with daily activities such as non-prescribed personal care, meal preparation, medication reminders, housekeeping and other typical senior care services. If your doctor has prescribed clinical help that would be administered by a registered nurse, physical therapist or occupational therapist, Medicare/Medicaid will pay for it. Also, while under the care of an in-home clinician, a personal care attendant can be assigned under Medicare/Medicaid coverage for bathing and certain other types of personal care.
With H2H we can arrange transportation, especially to medical appointments and procedures, in which this is a popular home care service. It can be arranged, but the more notice given is always better. As for a regular planned schedule it can be set up, or the caregiver can be used on an “as needed” basis.